Eileen Conn
2022-07-14 12:13:27 UTC
Finally I have had an explanation from Namesco of why the email collection and delivery stopped and then re-started last week. I am posting this as a new topic as I am not sure if it will be seen in the older ones. Is that the right way to use the system?
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NAMESCO REPLY:
It has started working I believe because - I presume - someone here on support has enabled 'Basic Authentication' in your Office365 Admin portal - please see: https://postimg.cc/svVQVBr5
However this is only going to be a temporary workaround. Your email service is provided by Microsoft (of whome we are a reseller) and eventually they will completely prevent POP and IMAP connections on older devices.
Again - we would always recommend that email accounts are configured as Exchange - not POP or IMAP.
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Please can those of you who have been helping on this issue tell me if configuring Turnpike as Exchange is what is not possible, so that option is not open to me?
Eileen
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NAMESCO REPLY:
It has started working I believe because - I presume - someone here on support has enabled 'Basic Authentication' in your Office365 Admin portal - please see: https://postimg.cc/svVQVBr5
However this is only going to be a temporary workaround. Your email service is provided by Microsoft (of whome we are a reseller) and eventually they will completely prevent POP and IMAP connections on older devices.
Again - we would always recommend that email accounts are configured as Exchange - not POP or IMAP.
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Please can those of you who have been helping on this issue tell me if configuring Turnpike as Exchange is what is not possible, so that option is not open to me?
Eileen